Your order will be confirmed by the online team once it has been received by the shop. Please remember the online shop is run on a 'part time' basis so there may not be an immediate response after your order is placed. Orders will be processed as soon as possible after your payment has been cleared.
Packages are generally dispatched within the week of payment clearing and are sent via Royal Mail 1st Class Delivery for Domestic packages and Airmail for European & Worldwide.
Any packages greater than 2 kg in weight can not be delivered to countries outside the UK unless a special request is made to the online shop prior to ordering. If no delivery method is offered when you get to the 'check out', I am afraid your order weighs more than the 2 kg weight. Please then contact us via firstname.lastname@example.org and we will get a p&p cost and let you know what it is, so you can decide if you wish to proceed with the order.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
We can not offer free postage on any item. We do though offer 'collect at event' which allows you to pay for your items in advance and then collect them at a show that we are attending. If you find that the shop offers you free postage, it probably means your order is in excess of the weight limit allowed for your country. Please contact us if that happens.
The FasTForward postage is included in the price of the magazine, so please ensure you choose MGF Register postage (FTF/pick up at show) or you will get charged for postage twice.